KAICHI SERVICE
innovative company manufactures and sells car wash booms, vacuum booms, car wash guns ,foam canons,car wash pumps,car wash control systm, commercial car wash equipments and parts
According to “challenge the traditional, adapt to the market, integration services, improve the quality” of ideas, KAICHI will always create customer value, improve service quality as a goal, the full implementation of the pre-sale, sale and service and reflect on the whole process of upgrading services. KAICHI to customer-centric, dedicated to all aspects to meet customer needs.
Pre-sale services
- Introduce the company and products;
- According to demand, help customers to choose the products;
- Provide technical advice, deepen customers’ understanding of KAICHI products.
After-sales Service
User service hotline:
- Instruct customers to install and debug equipment;
- Guide customers to regulate operation and use online;
- Responsible for receiving and handling customer complaints about product quality and service quality;
- During the warranty period, if there is a quality problem of our products, we responsible for the warranty replacement.
Shipping Process
Design and manufacture
Depending on your needs, we customize the product design. And monitor every step of the process, from the supply of raw materials to the manufacture of services.
Pack and ship
After production, our team will pack your order into a PLYWOOD BOX.
Loading
Once your order is packed, we will load them into containers or trucks and transport them to the port or destination.
Delivery
We have established strategic cooperation with many logistics companies to deliver goods safely and quickly.We can offer the door to door service include the destination customs clearance service.